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Customer Feedback Survey

Please take a couple minutes to complete this form as we would really appreciate your valued feedback. We appreciate your feedback; it is important to ensure we are doing everything we can to serve our customers. Thank you!

Name(Required)
Has your personal banker followed up with you periodically in the past 6 months?
Has your personal banker asked questions to understand your needs?
Were bank options offered to meet those uncovered needs?
Has your personal banker provided options/financial education to help with your financial goals?

When you visit our offices

At our Denver office, does an employee greet you right away with a smile?
At our Waverly office, does an employee greet you right away with a smile?
Do the employees use your name?
Do the employees ask if there is anything else they can help you with?
On a scale of 1-5 how would you rate our mobile app?
Do you feel your questions or concerns have been adequately addressed?
On a scale of 1-5 how likely are you to recommend Denver Savings Bank to others?
On a scale of 1-5 how satisfied are you overall?

Denver Savings Bank

  • Phone: 319-984-5635
  • Fax: 319-984-6123

Routing #: 073912837

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